Suffolk Infolink

What is Suffolk InfoLink?

Suffolk InfoLink is an online directory of community information.
It is designed

to be a searching and signposting tool for people
to give organisers of local activities and services an easy and effective means of promotion
to provide information on what activities are on offer and how services can be accessed.

The address is http://www.suffolk.gov.uk/infolink

What information is held on Suffolk InfoLink and how can I search for it?

Suffolk InfoLink holds information on clubs, societies, community and voluntary organisations and services, giving priority to those based in Suffolk. InfoLink can be searched by keyword, by broad topic category, by subject and on a geographical basis. It is designed to allow searching to a local level using keywords, and a map searching option is available.
The advanced search and map searching allow for searching of different criteria in combination.

Is there any vetting of information?

There is no mechanism for vetting of organisations, activities and services before they are added to InfoLink, although records will be checked for accuracy.

Please see Important information to read BEFORE using InfoLink for more details.
This contains a Checklist of questions you can ask when thinking about whether to attend a club or activity or use a service.

Criteria for inclusion of organisations.

Suffolk InfoLink lists voluntary and statutory organisations, giving priority to those based in Suffolk. National or international organisations will be included where a local contact or branch is available or if they offer services relevant to the people of Suffolk.
Commercial or profit-making organisations will be listed on Suffolk InfoLink if they satisfy the following criteria:

1. They are community based or represent a significant contribution to their local community

2. They provide goods, activities or services that support the personal needs of an individual’s well being. Services that improve an individual’s environment, such as home maintenance or gardening, will not be listed, but will be linked to where possible.

Relevant commercial or profit-making financial organisations will be listed on Suffolk InfoLink. However, because of their specialist nature, Suffolk Infolink does not list organisations whose primary business is the selling or promotion of particular financial products such as insurance policies, debt consolidation loans or equity release schemes. For further information on these products please contact the Financial Services Authority www.fsa.gov.uk. Suffolk InfoLink will provide information about credit union facilities and / or free debt advice services. You are strongly advised to seek independent advice on all financial matters.
Financial charges for services and activities will be listed where these are supplied by the organisation. Suffolk InfoLink will request this information but takes no responsibility for the accuracy of these charges. It is the customers’ responsibility to check with the organisation before acting on the information given.
Organisations which are prohibited by law or which engage in illegal activities will not be included in Suffolk InfoLink.
Suffolk InfoLink uses information that has been provided by the official representative of an organisation. Impersonation of an official representative and the supply of false information will result in the removal of that information.
Suffolk InfoLink is not designed to perform the role of an online business directory and will not necessarily list organisations individually.
It is intended to be a signposting resource. If a reasonable online alternative exists then Suffolk InfoLink will point towards that listing.
Organisations which are excluded from Suffolk InfoLink based on the above criteria will be able to appeal against the decision using the standard county council complaints procedure.